Frequently asked questions
How is my order shipped?
Orders are shipped Monday through Friday, excluding public holidays. Any orders placed on Saturday or Sunday will be shipped the following week.
How long does it take for my order to reach me?
Which countries do you ship to?
Currently, from our website we only ships to addresses within the EU member states
How do I track my orders?
You will receive an email, together with a tracking number, notifying you that orders have been shipped.
Can I deliver to another address, other than my card billing address?
Yes, it is possible if the delivery address is in the listed countries.
How do I know that my order has been successfully submitted?
You will receive an email acknowledgement containing the order reference number and details of your purchase. Your order will be only dispatched upon receipt of payment.
Is there a minimum order value?
There is no minimum order requirement. Delivery charges will remain as specified.